HP LaserJet M5025 Multifunction Printer series - Manual (Page 205)

Clear jams from the stapler/stacker
The control-panel message 13.XX.YY Jam inside left door on the HP LaserJet M5035XS MFP alerts
you to a jam in the stapler/stacker. To clear the jam, follow the instructions on the onscreen dialog box
or follow the steps below.
1. If the most of the jammed media is visible exiting the device into the stapler/stacker output bin,
grasp both sides of the media and slowly pull the media out of the device.
NOTE If media is jammed in the stapler/stacker, but most of the media is still inside the
device, it is better to remove it through upper-left door.
2. Open the upper-left door.
3. Press the green bar to release any jammed media and look for jammed media inside the device.
ENWW Clear jams 193