Diagnostic steps, Start diagnosis flowchart – HP ProLiant ML350 G4 Server User Manual
Page 115
Troubleshooting
115
Diagnostic Steps
To effectively troubleshoot a problem, HP recommends that you start with the
first flowchart in this section, "Start Diagnosis Flowchart (on page
)," and
follow the appropriate diagnostic path. If the other flowcharts do not provide a
troubleshooting solution, follow the diagnostic steps in "General Diagnosis
Flowchart (on page
)." The General Diagnosis flowchart is a generic
troubleshooting process to be used when the problem is not server-specific or is
not easily categorized into the other flowcharts.
The available flowcharts include:
•
Start Diagnosis Flowchart (on page
•
General Diagnosis Flowchart (on page
•
Power-On Problems Flowchart (on page
•
POST Problems Flowchart (on page
•
OS Boot Problems Flowchart (on page
•
Server Fault Indications Flowchart (on page
The number contained in parentheses in the flowchart boxes corresponds to a
table with references to other detailed documents or troubleshooting instructions.
Start Diagnosis Flowchart
Use the following flowchart to start the diagnostic process.
Item Refer
to
1
"General Diagnosis Flowchart (on page
)"
2
"Power-On Problems Flowchart (on page
3
"POST Problems Flowchart (on page
4
"OS Boot Problems Flowchart (on page
5
"Server Fault Indications Flowchart (on page