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2 getting started, Installing the online edition, Removing the hp server utility – HP Insight Diagnostics Software User Manual

Page 9: Removing the hp survey utility for windows, Removing the hp survey utility for linux, Installing from the hp proliant support pack, Installing from the smart component, Installing from the hp proliant linux support pack

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2 Getting started

Installing the Online Edition

Use the appropriate procedures for your OS environment.

Removing the HP Server Utility

Before installing the HP Insight Diagnostics Online Edition, HP recommends removing the HP
Survey Utility. Use the procedures in this section to remove the software.

Removing the HP Survey Utility for Windows®

If installed, remove the HP Survey Utility for Windows® before installing HP Insight Diagnostics
Online Edition.
1.

Go to Add or Remove Programs.

2.

Select Hewlett-Packard Survey Utility.

3.

Click Remove.

Removing the HP Survey Utility for Linux

If installed, remove the HP Survey Utility for Linux before installing HP Insight Diagnostics
Online Edition.
1.

Identify which version of the HP Survey Utility is installed. Enter the following command:
rpm -qa|grep survey

.

2.

Remove the HP Survey Utility. Enter the following command: rpm -e survey.

Installing HP Insight Diagnostics for Windows Online Edition

Installing from the HP ProLiant Support Pack

Install the HP ProLiant Support Pack (PSP) from the HP SmartStart CD. HP Insight Diagnostics
for Windows® installs during the PSP installation.

For more information on the PSP, see the HP ProLiant Support Pack and Deployment Utilities User
Guide
.

Installing from the Smart Component

1.

Log on to the Windows® server with administrator access rights.

2.

Download the Smart Component executable file.

3.

Copy the executable file to a temporary directory on the target server.

4.

Run the Smart Component executable file to start the HP Diagnostics interactive installation
program.

During the installation, the Insight Diagnostics files are copied to the \hp\hpdiags directory
on the same drive in which Windows is installed, usually the C: drive.

Installing HP Insight Diagnostics for Linux Online edition

Installing from the HP ProLiant Linux Support Pack

Install the HP ProLiant Linux Support Pack (LSP) from the HP SmartStart CD. HP Insight
Diagnostics for Linux installs during the LSP installation.

For more information on the LSP, see the HP ProLiant Support Pack and Deployment Utilities User
Guide
.

Installing the Online Edition

9