HP Color LaserJet Enterprise CP4525 Printer series - Manual (Page 202)

Description Recommended action
68.X PERMANENT STORAGE WRITE FAIL
To continue press OK
The product NVRAM is failing to write.
Printing can continue, but some unexpected
functions might occur if an error occurred in
permanent storage.
X values
● 0 = Internal memory
● 1 = Removable disk
Press the OK button to clear the message. If
the message is not cleared, turn the product
off, and then turn the product on.
If the message persists, contact HP support.
See
Customer support on page 246 .
68.X STORAGE ERROR SETTINGS
CHANGED
To continue press OK
One or more product settings are invalid and
have been reset to the factory-default
settings. Printing can continue, but some
unexpected functions might occur if an error
occurred in permanent storage. Press the OK button to clear the message. If
the message is not cleared, turn the product
off, and then turn the product on.
If the message persists, contact HP support.
See
Customer support on page 246 .
69.X ERROR
To continue turn off then on
A temporary printing error occurred. Turn the product off, and then turn the
product on.
If the message persists, contact HP support.
See
Customer support on page 246 .
79.XXXX ERROR
To continue turn off then on
An internal product error has occurred. Turn the product off and then on.
If the message persists, contact HP support.
See
Customer support on page 246 .
8X.YYYY EIO ERROR This message appears in English only. It
indicates that the EIO card in slot X has failed. Replace the EIO card.
8X.YYYY EMBEDDED JETDIRECT ERROR This message appears in English only. It
indicates that the embedded HP Jetdirect
card has failed.
Contact HP support. See Customer support
on page 246 .
ACCEPT BAD SIGNATURE?
Yes press OK
alternates with
ACCEPT BAD SIGNATURE?
No press
The product is performing a remote firmware
upgrade, and the code signature is invalid. Download the correct firmware upgrade file
for this product, and then reinstall the
upgrade. See
Product updates on page 177 .
Access denied MENUS LOCKED The control-panel menu that you tried to
select is currently locked. Consult with the person who administers the
product.
Action not currently available for tray x
Tray size cannot be ANY SIZE/ANY
CUSTOM Duplex registration is not available when the
size is set to ANY SIZE or ANY CUSTOM. Configure the tray to a specific size, and then
set the registration for that tray.
BAD OPTIONAL TRAY CONNECTION The optional tray is not connected correctly. 1. Turn the product off.
2. Remove and then reinstall the optional
tray.
If the message persists, contact HP support.
See
Customer support on page 246 .
Bad Signature
Upgrade cancelled
The firmware upgrade code does not match
the product signature. Download the correct firmware upgrade file
for this product, and then reinstall the
upgrade. See
Product updates on page 177 .
Table 10-1 Control-panel messages (continued)
188 Chapter 10 Solve problems ENWW