HP Color LaserJet Enterprise CP4525 Printer series - Manual (Page 197)

Interpret control-panel messages
Control-panel message types
Four types of control-panel messages can indicate the status of or problems with the product.
Message type Description
Status messages Status messages reflect the current state of the product. They inform you of normal product operation
and require no interaction to clear them. They change as the state of the product changes. Whenever
the product is ready, not busy, and has no pending warning messages, the status message Ready
appears if the product is online.
Warning messages Warning messages inform you of data and print errors. These messages typically alternate with the
Ready or status messages and remain until
OK is pressed. Some warning messages are clearable.
If CLEARABLE WARNINGS is set to JOB on the product CONFIGURE DEVICE menu, the next print
job clears these messages.
Error messages Error messages communicate that some action must be performed, such as adding paper or clearing
a jam.
Some error messages are auto-continuable. If AUTO-CONTINUE is set on the menus, the product
will continue normal operation after an auto-continuable error message appears for 10 seconds.
NOTE: Pressing any button during the 10-second auto-continuable error message overrides the
auto-continue feature, and the button function takes precedence. For example, pressing the stop
button
pauses printing and offers the option to cancel the print job.
Critical-error messages Critical error messages inform you of a product failure. Some of these messages can be cleared by
turning the product off and then on. These messages are not affected by the AUTO-CONTINUE
setting. If a critical error persists, service is required.
Control-panel messages
Table 10-1 Control-panel messages
Description Recommended action
10.XX.YY SUPPLY MEMORY ERROR The product cannot read or write to at least
one print cartridge memory tag or a memory
tag is missing from a print cartridge.
XX values
● 00 = Memory tag memory error
● 10 = Memory tag missing
YY values
● 00 = Black
● 01 = Cyan
● 02 = Magenta
● 03 = Yellow
Reinstall the print cartridge, or install a new
print cartridge.
ENWW Interpret control-panel messages 183