HP Systems Insight Manager - Manual (Page 80)

1. In Internet Explorer, click Tools
→ Internet Options.
2. Click Security.
3. Select Local Intranet.
4. Click Sites
→ Advanced.
5. In Add this website to the zone, enter the IP address of the HP SMH system for
example, enter https://ipaddress .
6. Click Add.
7. Click OK.
8. Click OK again.
9. Click OK.
The changes are saved.
13.13.5.9 When I browse to my system using the server name http://my-server-name:2301 with
Internet Explorer, I cannot sign in using my valid Windows administrator account username
and password. However, I can sign in if I browse to my system using my IP address,
http://my-ip-address:2301
.
Verify whether there is an underscore "_" defined in your server's computer name. If there is,
remove it or use "-" (dash) instead of "_" (underscore).You should be able to log in using the
system name.
NOTE: You might need to change the Microsoft Internet Information Server (IIS) configuration
after you rename a system.
This is a security feature added by Microsoft security patch MS01-055 for Internet Explorer
5.5 or 6.0 that prevents systems with improper name syntax from setting cookie names. Domains
that use cookies must use only alphanumeric characters (- or .) in the domain name and the
system name. Internet Explorer blocks cookies from a system if the system name contains other
characters, such as an underscore character (_).
13.6 Security Problems
13.13.6.1 After updating my Windows XP system with Service Pack 2, I cannot access HP SIM or HP
Version Control Repository Manager. What happened?
Windows XP Service Pack 2 implements a software firewall that prevents browsers from
accessing the ports required for HP SIM and Version Control Repository Manager access. To
resolve this issue, configure the firewall with exceptions to allow browsers to access the ports
used by HP SIM and Version Control Repository Manager.
HP recommends the following actions:
1. Select Start
→Settings Control Panel.
2. Double-click Windows Firewall to configure the firewall settings.
3. Select Exceptions.
4. Click Add Port.
5. Enter the product name and the port number.
Add the following exceptions to the firewall protection:
Table 13-1 Firewall protection exceptions
Port Number Product
2301 HP SMH Insecure Port:
2381 HP SMH Secure Port:
280 HP SIM Insecure Port:
50000 HP SIM Secure Port:
6. Click OK to save your settings and close the Add a Port dialog box.
7. Click OK to save your settings and close the Windows Firewall dialog box.
80 Troubleshooting topics