HP Systems Insight Manager - Manual (Page 79)

On Windows systems in the defined user groups, only Administrators, Users, Guests and
Power Users are recognized. Other groups defined by Windows, such as Backup Operators,
are not recognized. Create a new group and use it for providing access to HP SMH.
13.13.5.4 I cannot sign in to HP SMH on my server running the Windows operating system.
Complete the following:
1.
Verify that a valid Windows operating system account is set up and that the signin is
included in the Administrators group or in an HP SMH operating system group.
2. Sign in to the operating system, and change the password if prompted.
If this password prompt appears, the operating system Administrator has set up the user
account with the user must change the password at next sign in option selected.
Any signin created in the future can be added by the operating system group Administrator
without selecting the user must change the password at next sign on option. In
addition, if this option is selected, you can change the password through the operating
system before signing in to HP SMH.
13.13.5.5 I cannot sign in to HP SMH on my Windows XP operating system.
Go to Programs
→Administrative Tools→Local Security Settings and change the policy
to Network Access: Sharing and security model for local accounts from Guest Only to Classic
Only.
13.13.5.6 Why doesn't my password work after I upgrade my web-managed Products?
HP SMH v2.0 and later use operating system accounts, but previous versions use static accounts
(administrator, operator, and user). Any operating system account belonging to the
administrators group (root group in Linux) has administrative access to HP SMH. With this
access, you can assign accounts in other operating system account groups to different levels
of access for HP SMH. The HP SMH online help describes this process in detail.
NOTE: This does not apply to HP-UX.
13.13.5.7 I created new Windows accounts, using default settings, for use with HP SMH but I cannot
use them to sign in.
By default, new accounts created in Windows operating systems are set to user must change
the password at next sign in. Deselect this option so the account can be used to sign in to HP
SMH.
13.13.5.8 When I use Internet Explorer 6.0 in Windows and browse through the management server to
a system that was discovered by IP address, I cannot sign in to HP SMH. If anonymous access
is enabled, I get through anonymously but the user name is incorrect.
or
When I use Internet Explorer 6.0 in Windows and browse through the management server to
a device that was discovered by IP address, the detailed certificate information does not appear
in the text box of the Automatic Import Certificate screen.
These issues can be resolved in the following ways by adjusting the Internet Explorer settings:
•
Configure the Internet Explorer Privacy settings from Medium to Low. (HP does not
recommend using this option.)
To change the settings:
1. In Internet Explorer, click Tools
→ Internet Options.
2. Click Privacy.
3. Click and drag the slide bar to Low.
4. Click Apply.
5. Click OK.
The changes are saved.
•
Add the IP address of the target HP SMH to the Local Intranet's zone.
To change the settings:
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