beautypg.com

HP Netserver E Server series User Manual

Page 68

background image

Chapter 5

Error Message Reference

64

Code

Description

Recommended Action

4. Be sure the processor board (if any) is seated.

5. Make sure the CPU chip is seated. (Take ESD precautions.)

6. Make sure the memory elements (DIMMs) are properly seated.

7. Check system fans. If overheating occurs, chip may shut down.

8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.

9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

1012h

Multi Processor
Failure. TagRAM
Control Register
Write Failed.

1. Reduce the system to its minimum configuration per the technical reference
label or card.

2. Make sure the system board is seated.

3. Check the seating of the voltage regulator module (VRM) if present.

4. Be sure the processor board (if any) is seated.

5. Make sure the CPU chip is seated. (Take ESD precautions.)

6. Make sure the memory elements (DIMMs) are properly seated.

7. Check system fans. If overheating occurs, chip may shut down.

8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.

9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

1013h

Multi Processor
Failure. Value read
back from TagRAM
Control Register is
not same as the value
written.

1. Reduce the system to its minimum configuration per the technical reference
label or card.

2. Make sure the system board is seated.

3. Check the seating of the voltage regulator module (VRM) if present.

4. Be sure the processor board (if any) is seated.

5. Make sure the CPU chip is seated. (Take ESD precautions.)

6. Make sure the memory elements (DIMMs) are properly seated.

7. Check system fans. If overheating occurs, chip may shut down.

8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.

9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

1014h

Multi Processor
Failure. L2 cache
Commands Test
Failed.

1. Reduce the system to its minimum configuration per the technical reference
label or card.

2. Make sure the system board is seated.

3. Check the seating of the voltage regulator module (VRM) if present.

4. Be sure the processor board (if any) is seated.

5. Make sure the CPU chip is seated. (Take ESD precautions.)

6. Make sure the memory elements (DIMMs) are properly seated.

7. Check system fans. If overheating occurs, chip may shut down.

8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.

9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

1015h

Multi Processor

1. Reduce the system to its minimum configuration per the technical reference

This manual is related to the following products: