HP Netserver E Server series - Manual (Page 37)

Chapter 5 Error Message Reference
33
Code Description Recommended Action
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0062h The Real Time
Clock is running at a
faster rate. 1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0063h The date and time
read from Real Time
Clock CMOS RAM
are different from
that of written. 1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.
4. Make sure the CPU chip is seated.
5. Make sure the memory elements (DIMMs) are properly seated.
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0070h The battery backup
unit that powers
CMOS RAM has no
power. Replace battery, if one is present. (Check technical reference label or card.)
0071h Bad CMOS RAM
checksum detected. 1. Run the BIOS Setup program and reconfigure all settings.
2. If necessary, update the BIOS.
3. Clear the CMOS and rerun configuration. See directions on the technical
reference label or card.
4. Make sure the system board is seated.
5. Check the seating of the voltage regulator module (VRM) if present.
6. Be sure the processor board (if any) is seated.
7. Make sure the CPU chip is seated. (Take ESD precautions.)
8. Make sure the memory elements (DIMMs) are properly seated.
9. Check system fans. If overheating occurs, chip may shut down.
10. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
11. If system repeatedly shows this error, replace the element with the CMOS.
0072h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0073h CMOS RAM
memory size Run BIOS Setup-- If problem persists replace battery, if present. Then replace
the system board.