HP Netserver E Server series - Manual (Page 63)

Chapter 5 Error Message Reference
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Code Description Recommended Action
0803h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0804h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0805h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0806h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0810h Speaker test failed Make sure the Speaker is properly connected. Run the test again. If it fails,
replace the drive. Replace the Speaker if it fails this test repeatedly.
0811h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0812h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0813h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0814h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0815h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0816h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
0830h DiagTools Error Report error to HP Customer Care Center and get the latest version of DiagTools.
Video Test
The Video Test Menu includes functional exercising of the video memory.
Code Description Recommended Action
0900h Video adapter
memory read or
write test failed 1. Try another monitor. Rerun the test.
2. If the technical reference label or card on your NetServer shows a separate
video board, change it.
3. If the test still shows failing condition, change the system board.
IDE CD-ROM
The IDE Tests include exercising of the CD-ROM tray response, data, and audio if present.
Code Description Recommended Action
0A00h No CD in drive. 1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A01h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A02h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0A03h Sequential Data
Read Test Failed. 1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A04h Sequential Data
Test Failed. No CD
in Drive. 1. Insert a different data CD in the drive.
2. Check the cable between the CD and its controller.
3. Change the CD drive.
4. Change the board where the controller for the CD drive is located.
0A05h Play test failed at 1. Insert a different data CD in the drive.