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HP Netserver E Server series User Manual

Page 47

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Chapter 5

Error Message Reference

43

Code

Description

Recommended Action

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

00CAh

Exit MMX state
instruction(EMMS)
failed.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

00CBh

Matrix transpose

test failed.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

00CCh

MMX Performance
failed

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

00FFh

DiagTools Error

Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.

Memory Test Menu

The Memory Test Menu includes tests that exercise all aspects of the storage media and key
memory locations of the system. The functionality of the boot ROM, parity over the whole memory
space, patterns, addressing, refresh functions, and the data bus have specific tests included in the
menu. Specialized testing for memory caching, performance, and the proprietary Pentium II L2
Cache are included.

Code

Description

Recommended Action

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