HP Deskjet 990cxi Printer User Manual

Page 67

Problems?: Troubleshooting Tips

Print quality is poor.
(continued)

You may need to clean the print
cartridges.

You may have forgotten to remove
the vinyl tape from the print
cartridge.

Make sure that you have removed the protective piece of vinyl tape on each
of the print cartridges. See “Replacing Print Cartridges” on page 44.

Your print cartridges may be out of
alignment.

If the color and black ink aren’t lining up on the printed page, go to the

Printer Services

tab of the

HP Toolbox

and click

Calibrate the Printer

. See

If you have smearing, you may be
using too much ink.

Click

Normal

Draft

instead of Best on the

Setup

tab. See “Setup Tab”

Reduce the amount of ink by going to the

Advanced

tab and using the

Ink Volume

slider. See “Advanced Tab” on page 10.

Increase the dry time by going to the

Advanced

tab and using the

Dry

Time

slider. See “Advanced Tab” on page 10.

Is there a problem with your printout? Continued

What is the problem?

Possible cause

To solve the problem…