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HP Deskjet 990cxi Printer User Manual

Page 56

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56

Problems?: Troubleshooting Tips

Why won’t it print?

What is the problem?

Possible cause

To solve the problem…

No page came out of
the printer.

Power may be off or there may be a
loose connection.

1

Make sure the power is on.

2

Make sure that all cable connections are secure.

You may not have any paper in the
IN tray.

Double-check that the media is placed in the IN tray correctly.

The printer’s top cover may be
open.

Close the printer’s top cover.

A problem may exist with one of
the print cartridges.

If the Print Cartridge Status Light is blinking, lift the printer’s cover, check
the Print Cartridge Status. Verify that the print cartridges are installed
properly. See page 44.

The printer may be slow.

If the Power Light is blinking, the printer is in the process of printing.
Be patient.

The printer is waiting for you to
press the Resume Button .

If the Resume Light is flashing, press the Resume Button .

You may have chosen

2400 x

1200 dpi

.

1

In

Photo Paper Printing

, select

PhotoREt

instead.

2

Print your document again.