HP Deskjet 990cxi Printer User Manual
Page 59
59
Problems?: Troubleshooting Tips
A blank page came out
of the printer.
You may be out of ink.
1
Lift the printer cover and check the Print Cartridge status icons to make
sure you are not out of ink. See “Print Cartridge Status” on page 42.
2
If you are out of ink, replace the print cartridge. See “Replacing Print
Cartridges” on page 44.
You may have forgotten to remove
the vinyl tape from the print
cartridge.
Make sure you have removed the protective piece of vinyl tape on each of
the print cartridges. See “Replacing Print Cartridges” on page 44.
You may be trying to print a fax.
1
Save the fax in a graphic format, such as TIFF.
2
Place it in a word processing document and print it from there.
My printer is connected
with a USB cable through
another USB device or a hub
and when I try to print I get a
message saying “There was an
error writing to
Your printer may not be getting
good data from the other device or
hub.
Connect the printer directly to the USB port on the computer.
Why won’t it print? Continued
What is the problem?
Possible cause
To solve the problem…