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HP Deskjet 990cxi Printer User Manual

Page 64

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64

Problems?: Troubleshooting Tips

All of the upper lights are
flashing.

The printer may need to be reset.

1

Press the Power Button to turn the printer off. Then press the Power
Button again to turn the printer back on.

2

If that doesn’t solve the problem, press the Power button to turn the
printer off.

3

Unplug the printer.

4

Plug the printer back in.

5

Press the Power Button to turn the printer on.

The infrared light is flashing.

The infrared lens of a laptop or
notebook computer may be
aligned with the infrared lens of the
printer. This indicates that a
connection has been established
between the two devices.

Position the laptop or notebook:
• More than 3 feet (1 meter) from the printer.
OR
• So its infrared lens is not aligned with the infrared lens on the printer

(there should be more than a 30-degree total angle between the two
lenses).

What do the flashing lights mean? Continued

What is the problem?

Possible cause

To solve the problem…