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Error messages – HP xw4400 Workstation User Manual

Page 146

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HP Remote Graphics 4.2.0 User's Guide

138

Error Messages

The following table lists the errors that are reported by the HP Remote Graphics
Software Receiver.

Error

Description

Connection lost!

The RGS Sender has closed the connection. Possible
reasons include:

1. The Sender may have explicitly disconnected

your connection. For example a user may
have selected disconnect all connections from
the Sender icon or Sender GUI or the user
may have logged off.

2. Another user has connected to the Sender

using the same username and password.

3. If you connected to a desktop that was not

logged in and another user logged in your
connection will be disconnected.

4. If you were connected to a logged in desktop

and the logged in user disconnects your
connection will be disconnected too.

5. The network may have been disconnected,

closed, or temporarily disrupted.

6. The Sender service/daemon may have been

stopped, re-started, or killed.

7. The Sender system may have been

stopped/shutdown, or re-started.

8. If connecting to a UNIX system the X Server

may have been stopped or re-started.

9. The Sender or X Server may have experienced

a failure.

Unable to connect
to Sender!

1. The Receiver is unable to find the hostname or IP

address that was entered. Verify that the
hostname or ipaddress that you entered is
correct.

If this does not correct the problem then make
sure you can reach the Sender over the network.

Opening a Command Prompt, then execute:

ping

hostname

or