A phone line splitter is being used, No dial tone, Cannot send or receive a fax on a pbx line – HP LaserJet Pro 200 color MFP M276nw User Manual
Page 143: Solve general fax problems, Faxes are sending slowly

Set the
Answer Mode
option to the
Fax/Tel
setting to automatically receive faxes. The
Fax/
Tel
setting automatically detects whether the incoming transmission is a fax or a voice call
and routes the call to the appropriate device.
A phone line splitter is being used
●
If you are using a phone line splitter, remove the splitter and set up the phone as a downstream
phone.
●
Make sure the phone is hung up.
●
Make sure the phone is not being used for a voice call when faxing.
No dial tone
●
If using a phone line splitter, remove the phone line splitter and set up the phone as a downstream
phone.
Cannot send or receive a fax on a PBX line
●
If you are using a PBX phone line, contact your PBX administrator to configure an analog fax line
for your product.
Solve general fax problems
●
●
●
Fax cuts off or prints on two pages
Faxes are sending slowly
The product is experiencing poor phone line quality.
●
Retry sending the fax when the line conditions have improved.
●
Check with the phone service provider that the line supports fax.
●
Turn off the
Error Correction
setting.
a. Open the
Setup Menu
menu.
b. Open the
Service
menu.
c.
Open the
Fax Service
menu.
d. Open the
Error Correction
menu.
e. Select the
Off
setting.
NOTE:
This can reduce image quality.
●
Use white paper for the original. Do not use colors such as gray, yellow, or pink.
ENWW
Solve fax problems
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