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114 chapter 6 fax enww – HP LaserJet Pro 200 color MFP M276nw User Manual

Page 130

background image

Control panel message

Description

Recommended action

No dial tone.

The product could not detect a dial tone.

Check for a dial tone on the phone line by
touching the

Start Fax

button.

Unplug the telephone cord from both the
product and the wall, and then replug the
cord.

Make sure that you are using the telephone
cord that came with the product.

Unplug the product telephone cord from the
wall, plug in a telephone, and then try
making a voice call.

Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.

Plug the product phone cord into a jack for
another phone line.

Check the phone line by using the

Run Fax

Test

option from the

Service

menu on the

control panel.

If the error persists, contact HP. See

www.hp.com/support/ljcolorm276series

or

the support flyer that came in the product
box.

No fax answer.

Redial pending.

The receiving fax line did not answer. The
product attempts to redial after a few
minutes.

Allow the product to retry sending the fax.

Call the recipient to ensure that the fax
machine is on and ready.

Check that you are dialing the correct fax
number.

If the product continues to redial, unplug the
product telephone cord from the wall, plug in
a telephone, and then try making a voice
call.

Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.

Plug the product phone cord into a jack for
another phone line.

Try a different phone cord.

If the error persists, contact HP. See

www.hp.com/support/ljcolorm276series

or

the support flyer that came in the product
box.

114

Chapter 6 Fax

ENWW