Operational ip phone features – Aastra Telecom SIP 57I User Manual
Page 309

Operational Features
41-001160-00, Release 2.1, Rev 04
5-99
Configuring Operational Features
Operational IP Phone Features
Auto Call
Distribution (ACD)
acd
Auto Call
Distribution
(For Sylantro Servers) Indicates the key is
configured for automatic call distribution
(ACD). ACD allows the Sylantro Server to
distribute calls from a queue to registered IP
Phones (agents). You can also set an ACD
subscription period.
For more information about ACD, see the
section
“Automatic Call Distribution (ACD) (for
.
For more information about ACD subscription
period, see
on
Directed Call
Pickup (DCP)/
Group Call Pickup
(GCP)
dcp
Directed Call
Pickup
(For Sylantro Servers) Indicates the key is
configured for either Directed Call Pickup or
Group Call Pickup. The DCP/GCP feature
allows you to intercept - or pickup - a call on a
monitored extension(s).
For more information about DCP/GCP, see the
section
“Directed Call Pickup/Group Call
Pickup (for Sylantro Servers)”
.
Do Not Disturb
(DND)
dnd
Do Not Disturb
Indicates key is configured for "do not disturb"
use.
For more information on DND, see the section
.
Extensible Markup
Language) (XML)
xml
XML
Indicates the key is configured to accept an
XML application for accessing customized
XML services. You can also specify a URL for
an XML key.
For more information on XML, see the section
Softkey/
Programmable
Key Function
Configuration
File Parameter
Aastra Web UI
Parameter
Description