Aastra Telecom SIP 57I - Manual (Page 10)

x 41-001160-00, Release 2.1 Rev 04
Contents
Chapter 9
Troubleshooting
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About this chapter ...........................................................................................................9-1
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Troubleshooting ..............................................................................................................9-2
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Troubleshooting Solutions ..............................................................................................9-7
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Description ...............................................................................................................9-7
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Why does my phone display “Application missing”? ................................................9-7
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Why does my phone display the “No Service” message? ........................................9-8
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Why does my phone display "Bad Encrypted Config"? ............................................9-8
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Why is my phone not receiving the TFTP IP address from the DHCP Server? .......9-9
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How do I restart the IP phone? ..............................................................................9-10
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How do I set the IP phone to factory default? ........................................................9-11
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How do I erase the phone’s local configuration? ...................................................9-12
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How to reset a user’s password? ...........................................................................9-13
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How do I lock and unlock the phone? ....................................................................9-14
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Appendix A
Configuration Parameters
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About this appendix ....................................................................................................... A-1
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Setting Parameters in Configuration Files ..................................................................... A-4
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Operational, Basic, and Advanced Parameters ............................................................. A-5
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Simplified IP Phone UI Options Menu ..................................................................... A-5
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Network Settings ..................................................................................................... A-6
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Password Settings .................................................................................................. A-9
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Emergency Dial Plan Settings ............................................................................... A-11
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Aastra Web UI Settings ......................................................................................... A-12
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Configuration Server Settings ............................................................................... A-13
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Network Address Translation (NAT) Settings ........................................................ A-20
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HTTPS Client and Server Settings ........................................................................ A-23
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UPnP Settings ....................................................................................................... A-25
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Virtual Local Area Network (VLAN) Settings ......................................................... A-26
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Type of Service (ToS)/DSCP Settings ................................................................... A-30
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Time Server Settings ............................................................................................. A-31
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Time and Date Settings ......................................................................................... A-33
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SIP Local Dial Plan Settings ................................................................................. A-39
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