KANOMAX 3800 Handheld Condensation Particle Counter - Manual (Page 39)

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6. Troubleshooting
Symptom Possible Cause Maintenance/Solution
Alcohol has accumulated in the
optical system.
(Caused by prolonged tilting of
the instrument.) Apply the storage cap to the CPC, and run
the CPC for 24 hours (using the AC
adapter).
This will dry the optical system and restore
proper operation of the instrument.
Alcohol cartridge is loose. Firmly install the alcohol cartridge into the
instrument.
Deterioration of filter
performance. Replace the filter.
Zero count cannot
be obtained
(When using filter)
Leakage inside the instrument. Send the instrument to our factory for
inspection and service.
Alcohol shortage. Charge the felt with alcohol.
Particle count in the area is
actually low.
Moisture has accumulated inside
the alcohol cartridge. Replace or dry the felt inside the alcohol
cartridge.
Pump problem due to low flow (or
no flow). Check the monitor for an error message.
Check the flow rate of the pump with the
flow meter. The flow rate must be approx.
700cc/min.
Instrument is operated in an
extreme environment such as
high/low temperature, or high
humidity. Operate the instrument in the specified
environment.
Alcohol is inferior in quality, or
contaminated. Replace the felt inside the alcohol cartridge.
Use only an appropriate alcohol as
specified.
Counts seem too
low.
(Lower than
expected values.)
The instrument requires
calibration and/or service.
Send the instrument to our factory for
service.
No keypad response. Malfunction of keypad. Send the instrument to our factory for
repair.