HT instruments VEGA78 - Manual (Page 124)

VEGA78
EN - 122
11. AFTER-SALE SERVICE
11.1. WARRANTY
This instrument is guaranteed against any defects in material and manufacturing, in
compliance with the general sale terms and conditions. During the warranty period all
defective parts may be replaced, but the manufacturer reserves the right to repair or
replace the product.
If the instrument is to be returned to the after-sale service or to a dealer, its transport
expenses must be borne by the customer. Shipment shall be however agreed upon.
A report must always accompany the returned product, stating the reasons of its return.
For shipping the instrument, exclusively use the original packaging material; any damage
that may be due to non-original packing shall be charged to the customer.
The manufacturer disclaims any responsibility for damages caused to people and/or
objects.
Guarantee is not applied in the following cases:
 Any repair and/or replacement of accessories and the battery (not covered by the
guarantee).
 Any repair that might be necessary as a consequence of a misuse of the instrument or
of its use with non compatible devices.
 Any repair that might be necessary as a consequence of improper packaging.
 Any repair that might be necessary as a consequence of service interventions carried
out by unauthorised personnel.
 Any change to the instrument carried out without the express authorisation of the
manufacturer.
 Use not provided for among the instrument specifications or in the instruction manual.
The content of this manual cannot be reproduced in any form whatsoever without express
authorisation of the manufacturer.
All our products are patented and their trade marks registered. The manufacturer
reserves the right to modify the product specifications and price, if this is aimed at a
technological improvement.
11.2. SERVICE
If the instrument does not operate properly, before contacting the after-sale service check
the cables and the test leads and replace them, if necessary. Should the instrument still
operate improperly, check that the operation procedure is correct and corresponds to the
instructions given in this manual. If the instrument is to be returned to the after-sale service
or to a dealer, its transportation is on the customer’s behalf. Shipment shall be however
agreed upon. A report must always accompany the returned product, stating the reasons
of its return. For shipping the instrument, exclusively use the original packaging material;
any damage that may be due to non-original packing shall be charged to the customer.