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5 limit of liability and warranty, 6 unpacking and inspection, 7 service request or repair – LumaSense Technologies BoilerSpection-IM Manual User Manual

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BoilerSpection IM Manual

General 6

the operation of an authorized radio station, by another intentional or unintentional radiator, by
industrial, scientific, and medical (ISM) equipment, or by an incidental radiator.
The operator of a radio frequency device shall be required to cease operating the device upon
notification by a Commission representative that the device is causing harmful interference.
Operation shall not resume until the condition causing the harmful interference has been corrected.

1.5 Limit of Liability and Warranty

All general information and notes for handling, maintenance, and cleaning of this instrument are
offered according to the best of our knowledge and experience.

LumaSense Technologies is not liable for any damages that arise from the use of any examples or
processes mentioned in this manual or in case the content of this document should be incomplete
or incorrect. LumaSense Technologies reserves the right to revise this document and to make
changes from time to time in the content hereof without obligation to notify any person or persons
of such revisions or changes.

All thermal imagers from LumaSense Technologies have a regionally effective warranty period,
which is one year unless otherwise required by law. This warranty covers manufacturing defects and
faults which arise during operation, only if they are the result of defects caused by LumaSense
Technologies.

There are no user-serviceable components in the camera. Disassembly of the camera is not allowed.
The warranty is VOID if the camera is disassembled, tampered with, altered, or otherwise damaged
without prior written consent from LumaSense Technologies; or if considered by LumaSense
Technologies to be abused or used in abnormal conditions.

1.6 Unpacking and Inspection

Save all packing materials, including the carrier’s identification codes, until you have inspected the
system components and find that there is no obvious or hidden damage. Before shipment, the
system components were examined and tested. If you note any damage or suspect damage,
immediately contact the carrier and LumaSense Technologies, Inc.
When unpacking and inspecting your system, you need to do the following:

1. Check all materials in the container against the enclosed packing list.
2. LumaSense Technologies cannot be responsible for shortages against the packing list unless

a claim is immediately filed with the carrier. Final claim and negotiations with the carrier
must be completed by the customer.

3. Carefully unpack and inspect all components for visible damage.

4. Save all packing materials, including the carrier’s identification codes, until you have

inspected all components and find that there is no obvious or hidden damage.

5. Before shipment, each camera is assembled, calibrated, and tested at the LumaSense

Factory. If you note any damage or suspect damage, immediately contact the carrier and
LumaSense Technologies, Inc.

1.7 Service Request or Repair

Contact LumaSense Technologies Technical Support in case of a malfunction or service request.
Provide clearly stated details of the problem as well as the instrument model number and serial
number. Upon receipt of this information, Technical Support will attempt to locate the fault and, if
possible, solve the problem over the telephone.

If Technical Support concludes that the instrument must be returned to LumaSense Technologies for
repair, they will issue a Return Material Authorization (RMA) number.