Xerox 4890 - Manual (Page 79)

SETTING THE SYSTEM CONFIGURATION
XEROX DOCUPRINT 4850/4890 IPS GUIDE TO CONFIGURING AND MANAGING THE SYSTEM 4-23
Capturing and executing a trace
This section describes the procedures you use to initiate a trace to
perform system diagnostics and to execute a trace. In general, the
service representative performs this function. However, you may be
asked to perform this task in preparation for a service call. Your
service representative will provide a password, because this function
is password-protected.
Capturing a trace
To capture a trace in preparation for a service call:
1. Drain the printer at the host. (Follow procedures for your host
system.)
2. Restart the Printer Controller by selecting Restart from the Sun
workstation background menu. (Refer to the “Rebooting the
Printer Controller” section in the “Starting and stopping the
system” chapter for this procedure.)
3. From the Diagnostics menu, select Trace Options (available to
Administrator and Service privilege mode users only). The
Trace window displays.
Figure 4-13. Trace window with Online Trace Mode Options
menu displayed (for a system with TCP/IP
interface)
Figure 4-14. Trace window with Offline Trace Mode Options
menu displayed