beautypg.com

ZyXEL Communications NWA570N User Manual

Page 93

background image

Chapter 8 Troubleshooting

ZyXEL NWA570N User’s Guide

93

1 Make sure you have entered the user name and password correctly. The default password

is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on.

2 You cannot log in to the web configurator while someone is using Telnet to access the

NWA570N. Log out of the NWA570N in the other session, or ask the person who is
logged in to log out.

3 Disconnect and re-connect the power adaptor or cord to the NWA570N.
4 If this does not work, you have to reset the device to its factory defaults. See

Section 1.8

on page 30

.

V

I cannot access the NWA570N from the WLAN.

1 Make sure the wireless adapter on the wireless station is working properly.
2 Check that both the NWA570N and your wireless station are using the same ESSID,

channel and security settings.

V

I cannot ping any computer on the WLAN.

Make sure the wireless adapter on the wireless station(s) is working properly.
Check that both the NWA570N and wireless station(s) are using the same ESSID, channel and
security settings.

V

I cannot Telnet to the NWA570N.

See the troubleshooting suggestions for

I cannot see or access the Login screen in the web

configurator.

Ignore the suggestions about your browser.

V

I cannot use FTP to upload / download the configuration file. / I cannot use
FTP to upload new firmware.

See the troubleshooting suggestions for

I cannot see or access the Login screen in the web

configurator.

Ignore the suggestions about your browser.