Xerox DC - Manual (Page 324)

Page 15 - 6 Xerox Document Centre Reference Guide
Troubleshooting Tips
Problem Symptom Recommendation
Power
The machine will not
power on l Check to see that the machine is not in Low
Power Mode as indicated by the green light
on the User Interface.
l Push the white power button to the ON
position.
l Check to see if the power cord is correctly
installed.
l Examine the circuit breaker for the line to
see if the AC outlet is receiving voltage.
Paper
Handling
A document set will not
feed through the Document
Feeder l Ensure that all staples or clips have been
removed from the originals.
l Check to see if the Document Feeder is
overloaded. The 490/480 can hold 100
sheets, the 460/470 can hold 75 sheets of 20
lb. Use Build Job if you have more
originals than this.
l Check to see if the document set is fully
inserted into the Document Feeder.
l Ensure that the edge guides are adjusted to
touch the sides of the originals.
l Ensure that the Feed Roll Cartridge is
correctly engaged. Reseat if necessary.
l Check for obstructions in the Document
Feeder.
l Ensure that the Document Feeder cover is
closed.
l Check that the machine is not in diagnostics
mode as indicated by a message on the User
Interface.