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Telnet, 9 telnet – ZyXEL Communications AES-100 User Manual

Page 86

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AES-100 User’s Guide

14-4

Troubleshooting

14.9 Telnet

I can not telnet into the AES-100.

Table 14-9 Troubleshooting Telnet

STEPS

CORRECTIVE ACTION

1

Make sure that a telnet session is not already operating. The AES-100 will only accept one telnet session at
a time.

2

Ping the AES-100 from your computer.

If you are able to ping the AES-100 but are still unable to telnet, contact the distributor.

If you cannot ping the AES-100, check the IP addresses in the AES-100 and your computer. Make sure that
both IP addresses are located in the same subnet (refer to the Setting IP Address section of this User’s
Guide).

3

If you are attempting to telnet from the ADSL side of the AES-100, refer to Data Transmission in this chapter
to make sure that you can transmit data to the AES-100.

4

If you are attempting to telnet from the Ethernet side of the AES-100, check the Ethernet cable.

5

Make sure that the device type of the AES-100’s IP address is set to bridge (refer to the Setting IP Address
section).

If these steps fail to correct the problem, contact the distributor.