Customer support, Contacting customer support – ZyXEL Communications AES-100 User Manual
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AES-100 User’s Guide
Customer Support
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Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
Contacting Customer Support
When you contact your customer support representative, have the following information ready:
♦ Product model and serial number.
♦ Firmware version information.
♦ Warranty information.
♦ Date you received your product.
♦ Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
E-MAIL - SUPPORT/
SALES
TELEPHONE/FAX
WEB SITE/ FTP
SITE
REGULAR MAIL
+886-3-578-3942
www.zyxel.com
www.europe.zyxel.
com
Worldwide
+886-3-578-2439
ftp.europe.zyxel.co
m
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial
Park, HsinChu, Taiwan 300,
R.O.C.
+1-714-632-0882
800-255-4101
www.zyxel.com
North
America
+1-714-632-0858
ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
+45-3955-0700
www.zyxel.dk
Scandinavia
+45-3955-0707
ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860
Soeborg, Denmark.
+43-1-4948677-0
www.zyxel.at
Austria
+43-1-4948678
ftp.zyxel.at
ZyXEL Communications
Services GmbH.
Thaliastrasse 125a/2/2/4 A-
1160 Vienna, Austria
+49-2405-6909-0
www.zyxel.de
Germany
+49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany
+603-795-44-688
www.zyxel.com.my
Malaysia
+603-795-34-407
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia