Troubleshooting, Troubleshooting 63 – Wacom INTUOS4 WIRELESS PTK-540WL User Manual

Page 63

TROUBLESHOOTING

Most of the time your tablet will work flawlessly. But if you are having trouble, Wacom recommends you do
the following:

1. If the Wacom tablet driver failed to load properly, first perform the recommended action in any error

message that may appear on your screen. If that does not solve the problem, review the
troubleshooting procedures in this chapter.

. Your problem may be described there and you can try the solution

offered.

3. Open the Wacom tablet Read Me file for any information updates.

4. Test your tablet and input tools. See

and

5. If you are having a compatibility conflict between Intuos4 and a new hardware or software

product, see

for information on downloading an updated software driver.

Wacom periodically updates the software driver to maintain compatibility with new products.

6. Check the FAQs (Frequently Asked Questions) on the Wacom web site for your region.

7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact

Wacom for Technical Support. See

and the Read Me file for information on

where to obtain support for your region.