Some dial plan examples (ii) – TANDBERG ENTRYPOINT User Manual
Page 50
D 14050.04
10.2007
50
TANDBERG
ENTRYPOINT
USER GUIDE
Table of
Contents
Trademarks &
Copyright
Patents &
Disclaimers
Safety/
Environmental
To Get You
Up and Going
Using the
Entrypoint
Viewing the
System Status
Configuring
the Entrypoint
Maintenance
& Upgrade
Services
Dial Plan
Examples
Contact
Information
Dial Plan
Examples
TANDBERG
ENTRYPOINT
USER GUIDE
Example 4: 3G to H.323 IVR
Entry details: Enabled:
Check
Name:
3G-H.323-IVR
Net Type:
H.324m
Prefix:
123478
Suffix:
Service Type:
Dial Extension
Arguments:
Net Type:
H.323
A V Mode:
Auto
Prefix:
Suffix:
Allow Forwarding: No
When dialling number 123478 on a 3G handset, one is connected to an
IVR service, from which an H.323 endpoint number can be entered.
Some Dial Plan Examples (II)
Dial Extension (IVR) Dial Plan Examples
Interactive Video Response (IVR), also called
extension dial-in, is an automated answering
system that directs the call to the IP endpoint
indicated by the caller. The caller uses
telephone tones (DTMF) to enter the H.323/
SIP alias or extension.
IVR is useful in case a limited amount of
numbers, e.g. ISDN PRI or BRI lines, is
available.
An example shall be provided:
An endpoint user calls a Dial Extension
1.
service number.
The Entrypoint activates the
2.
Welcome
picture and sound.
The Entrypoint, when set in the dial plan,
3.
shows the DTMF Information screen.
The endpoint user enters the extension
4.
(H.324m/H.323/SIP alias) followed by the
# (pound-sign) to indicate end of number.
The Entrypoint starts to call the endpoint
5.
and the
Connecting
picture and sound are
activated.
When the call is connected audio and video
6.
are transmitted through the Entrypoint (SIP
to SIP calls and H323 to H323 calls will
only go through the Entrypoint when
Allow
Forwarding
is set to
No
).
Dial Extension (IVR) Examples
Example 6: 3G to SIP IVR
Entry details: Enabled:
Check
Name:
3G-SIP-IVR
Net type:
H.324m
Prefix:
1234790
Suffix:
Service type:
Dial Extension
Arguments:
Net Type:
SIP
A V Mode:
Auto
Prefix:
Suffix:
@
Allow Forwarding: No
When dialling number 1234790 on a 3G handset, one is connected to
UserInputNumber is the number keyed in by the user from within the IVR
menu.
Example 5: 3G to H.323 via a Phone book
Entry details: Enabled:
Check
Name:
3G-H.323- Phonebook
Net Type:
H.324m
Prefix:
123489
Suffix:
Service Type:
TMS Corporate Directory
Arguments:
Net Type:
e.g. H.323
A V Mode:
Auto
Prefix:
Suffix:
Allow Forwarding: No
When dialling number 123489 on a 3G handset, one is connected
to an TMS Corporate Directory, from which an H.323 or SIP endpoint
can be selected. Note that the
Net Type
to be selected in arguments
is irrelevant, since the endpoint to be called is selected from a phone
book.
It is not possible to configure ISDN BRI
lines for special functions like dial out
only. The Entrypoint will automatically
select a free BRI line for H.323 to 3G
calls and possibly block a DID or an
IVR menu when the BRI lines have
different numbers.
Consequently, we strongly recommend
that all ISDN BRI lines have the same
number range.