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Warranty – Regency SEE THRU P121-NG User Manual

Page 39

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Regency P121/P121LC/P121RC/P131 Zero Clearance Room Sealed Gas Fireplace

39

WARRANTY

Exclusions:

This limited Lifetime Warranty does not extend to or include

paint, door or glass gasketing or trim. It does not cover

installation and operational related problems such as over-

firing, downdrafts or spillage caused by environmental con-

ditions, nearby trees, buildings, hilltops, mountains, inade-

quate flueing or ventilation, excessive offsets, negative air

pressures caused by insufficient make up air, mechanical

systems such as furnaces, fans, clothes dryers etc.

The warranty does not extend to any part or parts which

show evidence of misuse or abuse, neglect, accident or lack

of maintenance.

Products made by other manufacturers and used in con-

junction with the operation of this appliance without author-

ization from Regency, may nullify your warranty on this

product.

Regency Industries Ltd., shall in no event be liable for any

special, indirect consequential damages of any nature

whatsoever which are in excess of the original purchase

price of the product. Any alteration to the unit which causes

sooting or carbonning that results in damage to the exterior

facia is not the responsibility of Regency Industries Ltd.

General:

It is essential that all submitted claims provide all of the

necessary information including purchase date, serial #,

type of unit and part or parts requested.

Regency Fireplace Products are designed with relia-

bility and simplicity in mind. In addition, our internal

Quality Assurance Team carefully inspects each unit

thoroughly before it leaves our door. Regency Indus-

tries Ltd. is pleased to extend this limited lifetime

warranty to the original purchaser of a Regency Prod-

uct.

The Warranty: Lifetime

Covered under the agreement are the following components:

Combustion chamber, heat exchanger, burner tubes, logs,

embers, glass (thermal breakage) and all gold plating

(against defective manufacture).

The above will be covered for parts and labour for the first five

years and parts only thereafter.

Electrical components such as fans, switches, wiring,

thermodiscs, remote control, thermopiles, thermocouples

and gas valves are covered for one year from the date of

purchase.

Conditions:

All installations must be performed by an authorised gas

fitter and installed according to all applicable local and

national codes. Also, all service work must be carried out by

an authorised gas service person. It is the responsibility of

the installer to ensure that the appliance is firing as per rating

plate. Any part or parts of this unit which in our judgement

show evidence of such defect will be repaired or replaced at

Regency's option, through an accredited distributor or agent

provided that the defective part be returned to the distributor

or agent Transportation Prepaid, if requested. In areas

where there is not an approved service agent or the closest

approved service agent is situated more than twenty-five (25)

kilometres from the installation, Australian Heating Distrib-

utors are not obliged to arrange warranty repairs and travel

and/or additional labour charges will apply.

DISTRIBUTORS:

Western Australia

Eastern Australia

AUSTRALIAN HEATING DISTRIBUTORS

FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.

31 CLUNE STREET

21-23 SOUTH LINK BLVD.

BAYSWATER, WA 6053

DANDENONG, VIC 3175

SERVICE AGENTS:

HEARTH HOUSE SERVICE

31 CLUNE STREET

BAYSWATER, WA 6053

NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION

INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY

A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.

This manual is related to the following products: