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Radio Shack 43-3704 User Manual

Page 72

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Trou

bleshooting

72

Severe noise interference.

• Keep the handset away from microwave ovens,

computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical
appliances.

• Move to another location or turn off the source

of interference.

The Caller ID does not
display.

• The handset was picked up before the second

ring.

• The call was placed through a switchboard.
• Call your local telephone company to verify your

Caller ID service is current.

You cannot register the
handset at the base.

• Charge the battery pack for 15-20 hours.
• De-register the handset (see “De-register the

Handset” on page 30) and register the handset
(see “Register the Handset to the Base” on
page 50)
.

The handset doesn’t
communicate with
another handset.

• De-register the handset (see “De-register the

Handset” on page 30) and register the handset
(see “Register the Handset to the Base” on
page 50)
.

• Make sure that you have registered both

handsets.

The handset can’t join the
conversation

• Make sure there are not two handsets already

using the three-way conference feature.

• Make sure that another handset is not in privacy

mode.

Room Monitor feature does
not work.

• Make sure both handsets (or the handset and

the base) are set to Room Monitor mode and
that both are turned on.

• Make sure to place the handset(s) within the

range of the base.

The answering system does
not work.

• Make sure the base unit is plugged in.
• Make sure that the answering system is turned

on.

• Make sure that the message record time is not

set to Announce only (see “Announce only
feature” on page 60).

Messages are incomplete.

• The incoming messages may be too long.

Remind callers to leave a brief message.

• The memory may be full. Delete some or all of

the saved messages.

Symptom

Suggestion