System alerts, Customizing ivr information, Replace the ivr information – Polycom RMX 1000 User Manual
Page 118: Rmx utilities

14-1
14
RMX Utilities
System Alerts
When an error occurs in the system, the System Alerts function will be
activated. RMX 1000 will record the system alert information and generate a
report file in the *.txt format.
When a system error occurs, the system alert area blinks red until the
problem is solved.
To view the system alert, click the blinking System Alerts bar on the
left-bottom of the page to open the System Alerts pane. It shows all the
unresolved event information.
Figure 14-1
System Alerts
Table 14-1
System Alert Parameters
Parameter
Description
Time
Shows the date and time when the error occurred. It also
shows a severity level identifier for each error (see item Level
below)
Level
Shows the severity level of the error (Major, Minor or Startup),
each level corresponds to an identifier:
- Major error
- Minor error
- Startup error
Description
Shows the reason of the error with more details
To download the System Alerts report file to your local computer, click the
button.