Appendix a: connection failure diagnosis – Polycom RMX 1000 User Manual
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17-1
17
Appendix A: Connection
Failure Diagnosis
When a participant failed to connect to a conference or was disconnected
from a conference, the Connection Status page of Participant Properties pages
appears, listing the cause and more details about the connection failure.
When possible, it also provides you the possible solutions.
This appendix lists the causes that may be shown in Call Disconnected Cause
and the corresponding descriptions.
Table 17-1
Description for Disconnection Failure
Parameter
Description
CALL_REJECT_GK
Call rejected by the
gatekeeper
NO_NET_CONNECTION
Network connection failed
RESOURCE_DEFICIENCY
No enough resources
NETWORK_ERROR
Network error
CALL_REJECT_NO_ANSWER
No answer to the call
CALL_REJECT_BUSY
The line is busy
CALL_REJECT_IMMEDIATELY
Call rejected
NON_ENCRYPT_TERM_JOIN_ENCRYPT_MEETING
Non-encrypted endpoints
are not allowed to join an
encrypted conference
ENDPOINT_HANGUP
The endpoint hangs up
initiatively
Operator_DISCONNECT
Disconnected by the
administrator