Pitney Bowes 1630 - Manual (Page 114)

17 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Error Message Cause Action
DOCUMENT JAM Documents were not inserted Do not pull paper out until
fed properly or document you see page 17-5.
was too long.
MACHINE ERROR XX Machine has a mechanical Turn the power off. Then call
problem. Pitney Bowes Diagnostic
Center at
USA:
1-800-243-5556
CANADA: 800-668-9194
(English)
800-387-0185
(French)
UK: 01279-443431
MEMORY FULL Machine memory capacity • Unplug the fax machine
has been exceeded. and plug it back in. Data
remaining in the memory
of the fax machine will be
deleted.
• If you have installed the
Windows ® driver, try
again after setting the
True Type mode to “Print
as Graphics” in the PRINT
menu of your application
software.
• Reduce the print resolution
or reduce the complexity
of your document.
• Expand the memory with
the optional memory
board.
NO RESPONSE / BUSY The number you called does Check the number and try
not answer or is busy. again.
Or, you may have reached a
number that is not
connected to a fax machine.
NOT REGISTERED You tried to access a Set up the One Touch or
One Touch or Speed Dial Speed Dial number.
number that is not (See pages 7-1~2.)
programmed.
Error Messages