Polycom 7000 - Manual (Page 98)

User Guide for the Polycom SoundStation IP 7000 Phone
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To answer an incoming call:
>> Press or the Answer soft key. For more information, see Answering
Calls on page 3-6 .
Answering Calls When You Have an Audio-Only Call on Hold
When you answer a call when you have an audio-only call on hold, your
phone displays two call appearances: one for the call on hold, and one for the
active call.
To answer an incoming call when you have a call on hold:
>> Press or the Answer soft key.
The following figure shows a video call and an audio-only call on hold.
If you want to create a conference between the call on hold (audio-only) and
an active audio-only or video call, scroll to either call, and then press the Join
soft key.
Answering Calls When You Have an Active Call
If you answer a call when you have a video call, a conference is automatically
created between yourself, the video call, and the call you answer.
If you answer a call when you have an active audio-only call, the phone places
the active call on hold, and the call you answer becomes the active call.
Note Only audio-only calls can be on hold. Video calls cannot be on hold.