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Troubleshooting your phone, 5 troubleshooting your phone -1 – Polycom 7000 User Manual

Page 115

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5 - 1

5

Troubleshooting Your Phone

This chapter contains general troubleshooting information to help you solve
any problems you might encounter when you use the SoundStation IP 7000
conference phone. The tables in this chapter list possible trouble symptoms,
the likely causes of these problems, and recommended corrective actions to
take. Problems are grouped as follows:

Installation Configuration

on page

5-2

Power and Startup

on page

5-3

Controls

on page

5-4

Access to Screens and Systems

on page

5-5

Calling

on page

5-6

Displays

on page

5-7

Audio

on page

5-7

To obtain more detailed troubleshooting information, you can access certain
menus on your phone that test your phone hardware. For more information,
see

Testing Phone Hardware

on page

5-7

.

If you require more information or assistance, contact your system
administrator.