Polycom SpectraLink NetLink E340 User Manual
Page 53
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SpectraLink Corporation
Configuration and Administration—NetLink e340/i640 Wireless Telephone
Cisco CallManager and IP Phone 7960 Emulation
72-1082-02-G.doc
Page 53
Message Description
Action
DCA Timeout
The handset has detected a fault for which it
cannot recover, possibly due to a failure to
acquire any network.
Turn the handset off then on again. If error
persists, contact SpectraLink Technical
Support and report the error.
DHCP Error (1-4)
DHCP Error 1
The handset cannot locate a DHCP server.
It will try every 4 seconds until a server is
located.
DHCP Error 2
The handset has not received a response
from the server for a request to an IP
Address. It will retry until a server is found.
DHCP Error 3
The server refuses to lease the handset an
IP Address. It will keep trying.
DHCP Error 4
The server offered the handset a lease that
is too short. The minimum lease time is 10
minutes but SpectraLink engineers
recommend at least one hour minimum
lease time. The handset will stop trying.
Reconfigure the server and power cycle the
handset.
DHCP Error 5
Failure during WEP Key rotation process
(proprietary feature).
DHCP Lease Exp
The handset’s DHCP lease has expired, and
the call (if any) cannot continue.
The handset failed to renew its DHCP
lease, either because the DHCP server is
not running, or because the configuration
has been changed by the administrator.
The handset will attempt to negotiate a
new lease, which will either work, or
change to one of the above DHCP errors (1-
4).
DHCP NACK error
A NACK (Negative ACKnowledge) was
received from the DHCP server
The DHCP lease currently in use by the
handset is no longer valid, which forces the
handset to restart. This problem should
resolve itself on the restart. If it does not,
the problem is in the DHCP server.
DL Not on Sector
Handset software download files are
incorrect or corrupted
Download new software from the
SpectraLink site per Software
Maintenance.
DO NOT POWER OFF
The handset is in a critical section of the
software update
None. Do not remove the Battery Pack or
attempt to power off the handset while this
is displayed. Doing so may require the
handset to be returned to SpectraLink to
be recovered.
Duplicate IP
The handset has detected another device
with its same IP Address
If using DHCP, check that the DHCP server
is properly configured to avoid duplicate
addresses.
If using Static IP, check that the handset
was assigned a unique address