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Error messages – Printronix L1024 User Manual

Page 97

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4–5

Diagnostics and Troubleshooting

Error Messages

Operator Calls

This section provides a description of error messages that indicate possible

printer problems. Note that these errors are warnings only and “call the operator”

for the identified corrective action. These errors do not cause the print job to be

lost. Once the corrective action has been taken, the printing will resume.

Message

Problem

Corrective Action

01 CLOSE THE COVER

The printer cover is open.

Close the cover.

02 LOAD PAPER

Printer is out of paper.

Load paper. Refer to page
2–18.

03 ADD TONER AND CHK
WASTE BOTTLE

Printer is out of toner.

Add toner and check waste
toner bottle level. Refer to the
Operator’s Guide.

04 INSTALL TONER CUP

Toner waste bottle is not
installed or not detected.

Install or reseat toner waste
bottle.

05 INSTALL OPC DRUM

The OPC drum is not
installed or not detected.

Install or reseat the OPC drum
unit.

06 CLEAR PAPER JAM AT
FUSER INPUT

Entry jam sensor is on.

Clear the paper jam. Refer to
the

Operator’s Guide.

07 CLEAR JAM AT FUSER
EXIT

Exit jam sensor is on.

Clear the paper jam. Refer to
the

Operator’s Guide.

08 CLEAR JAM NEAR
TOF LEVER

Jam occurred in paper
path.

Clear the paper jam. Refer to
the

Operator’s Guide.

O9 CHECK TOF LEVER

Top of form sensor
malfunction.

Inspect top of form sensor
lever and call service if
necessary.

19 PAPER CTL ERR
Reload Paper

A paper motion error has
been detected.

Burst paper at tractors and
reload paper. Refer to page
2–18.

34 REPLACE OPC DRUM
Call Service

The OPC drum unit has
exceeded its life of 30,000
printed pages.

Replace the OPC drum unit.