Jams and misfeeds troubleshooting, Paper jam in the printer, Paper jam in the paper support – Lexmark 5000 Series User Manual
Page 120: Paper jam in the automatic document feeder (adf)

Check cable connections
Make sure cable connections for the following hardware are secure, if applicable:
•
Power supply
•
Telephone
•
Handset
•
Answering machine
Jams and misfeeds troubleshooting
Paper jam in the printer
Eject the paper automatically
To remove the paper jam, eject the paper:
1
Press and hold .
2
Remove the paper from the paper exit tray.
Remove the paper manually
1
Press
to turn off the printer.
2
Firmly grasp the paper, and gently pull it out.
Warning: When possible, paper should be pulled out the front of the printer to protect the printer gears and
rollers.
3
Press
to turn the printer back on.
Paper jam in the paper support
1
Press
to turn off the printer.
2
Firmly grasp the paper, and gently pull it out.
3
Press
to turn the printer back on.
Paper jam in the Automatic Document Feeder (ADF)
1
Pull the control panel up.
2
Push the roller lever gently to the left, pull it forward, and then lift the white roller out of the printer.
3
Firmly grasp the paper, and gently pull it out.
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