Can receive but not send faxes – Lexmark 5000 Series User Manual
Page 114

Check the Auto Answer button
If the Auto Answer light is on:
•
The printer will answer after the preset number of telephone rings.
•
If you are using a distinctive ring, see “Setting the distinctive ring” on page 60.
Check ink
Check the ink levels, and install a new cartridge if necessary.
Check whether Fax Forwarding is selected
1
From the control panel, press Fax Mode.
2
Press
.
3
Press
or
repeatedly until Fax Setup appears.
4
Press .
5
Press
or
repeatedly until Ringing and Answering appears.
6
Press .
7
Press
or
repeatedly until Fax Forward appears.
8
Press .
9
Press
or
repeatedly to view the current Fax Forwarding setting.
10
To turn off Fax Forwarding, press
or
repeatedly until Off appears.
11
Press to save the setting.
Can receive but not send faxes
These are possible causes and solutions. Try one or more of the following:
Check mode selection
To make sure the printer is set for faxing, press Fax Mode.
Check document placement
Load the original document facedown in the ADF.
Check the Dial Prefix setting
1
From the control panel, press Fax Mode.
2
Press
.
3
Press
or
repeatedly until Fax Setup appears.
4
Press .
5
Press
or
repeatedly until Dialing and Sending appears.
6
Press .
114