Printer receives a blank fax – Lexmark 5000 Series User Manual
Page 115

7
Press
or
repeatedly until Dial Prefix appears.
8
Press .
9
To change the setting, press
or
repeatedly until Create appears.
10
Press .
11
Enter the prefix to be dialed before each telephone number.
12
Press .
Check Speed Dial number
•
Check to make sure Speed Dial has been programmed for the number that you want to dial. See “Setting up
Speed Dial” on page 61.
•
As an alternative, dial the telephone number manually.
Be sure the printer is detecting a dial tone
•
See “Sending a fax while listening to a call (On Hook Dial) using the control panel” on page 41.
•
Check the Dial Method setting.
1
Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not
recognize the dial tone.
2
From the control panel, press Fax Mode.
3
Press
.
4
Press
or
repeatedly until Fax Setup appears.
5
Press .
6
Press
or
repeatedly until Dialing and Sending appears.
7
Press .
8
Press
or
repeatedly until Dial Method appears.
9
Press .
10
Press
or
repeatedly until Behind PBX appears.
11
Press to save this setting.
Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
Check original document
Ask the sender to verify the original document was loaded correctly.
Check ink
Check the ink levels, and install a new print cartridge if necessary.
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