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Troubleshooting – Lochinvar Shield SNR150-100 User Manual

Page 71

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71

13

Troubleshooting

(continued)

Table 13E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater
Interface

FAULT

DESCRIPTION

CORRECTIVE ACTION

Parameters

Progr

(will require a manual

reset once the condition

has been corrected. Press

the RESET button on the

display to reset.)

After downloading parameters from a laptop,
the main control board must be reset.

• Press the ENTER/RESET button on the display
panel.

Blocked Drain

SW

(will retry after 5

minutes. RESET may be

pressed after condition is

corrected.)

The blocked drain switch has detected
excessive condensate build up inside the
unit.

• Check condensate tube from unit to floor drain for
proper installation and obstructions.

• Inspect condensate trap for blockage. Clean if
necessary.

• Check for loose wiring connection at wire harness
plug.

• Bad blocked drain switch. Replace switch.

Service Blk

While the unit is in Service Mode, the outlet
temperature has exceeded 185°F.

• Establish a draw to remove HW heat from the
water

heater.

• Verify that the system is full of water and that all air
has been properly purged from the system.

• Verify that the water heater is piped properly into the
heating

system. Refer to Section 6 - System Piping

for the proper piping methods for the Shield water
heater.

• Check 120 VAC to the water heater pump motor on
a call for heat. If voltage is not present, check the
wiring back to the main control board. Replace the
main control board if necessary.

• If 120 VAC is present on a call for heat and the water
heater pump is not operating, replace the pump.

• Verify that the water heater pump is set to the proper
speed or that the water heater pump is the proper
size. Reference Section 6 - System Piping for water
heater pump specifications.

Low 24 VAC

120 VAC input to the main control board has
dropped below 80 VAC.

• Check 120 VAC supply to the transformer.

• Check wiring connections at the low voltage terminal
strip.

• Check the wire size/length to remote devices.

• Replace the transformer.

Watch Dog Error

The main control board has detected an
internal fault.

• Replace the main control board.

Write EEProm

The main control board has detected an
internal fault.

• Replace the main control board.

CRC Parameters

The main control board has detected an
internal fault.

• Replace the main control board.

Installation & Service Manual

TM