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Troubleshooting – Lochinvar Shield SNR150-100 User Manual

Page 70

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70

13

Troubleshooting

Table 13E (continued from previous page) Troubleshooting Chart - Fault Messages Displayed on Water Heater
Interface

FAULT

DESCRIPTION

CORRECTIVE ACTION

Automatic Reset

High Limit / HEX

Temp Sw

(cont’d)

(will require a manual

reset once the condition

has been corrected. Press

the RESET button on the

display to reset.)

Either the automatic reset high limit
(optional), or the O-Temp heat exchanger
switch has opened.

O-TEMP HEX SWITCH

(Applies to the 285-125 --500-125 Models Only):

• Inspect the back of the inner combustion chamber
at burner level for refractory breakdown / missing.
Replace refractory if no damage to the heat
exchanger as a result of the burner, otherwise,
replace the heat exchanger.

• Faulty O-Temp HEX Switch. Replace switch.

Temp O/Shoot

The flue temperature has exceeded the set
parameters for the water heater.

• Inspect the heat exchanger. Reference page 61 of
this manual for the procedure on how to clean the
flue side of the heat exchanger.

• Inspect the flue sensor and associated wiring.
Measure the resistance of the flue sensor and
compare to Table 13C on page 64 of this manual.
Replace the sensor if necessary.

• Verify that the vent/air intake pipes are properly
installed and that there are no obstructions.

• Replace the main control board.

Scaling has reduced water flow.

• Deliming may be required.

The temperature rise across the heat
exchanger has exceeded the set parameters
for the water heater.

• Verify that the system is full of water and that all air
has been properly purged from the system.

• Verify that the water heater is piped properly into the
heating system. Refer to Section 6 - System Piping
for the proper piping methods for the Shield water
heater.

• Check for 120 VAC to the water heater pump motor
on a call for heat. If voltage is not present, check the
wiring back to the main control board. Replace the
main control board if necessary.

• If 120 VAC is present on a call for heat and the water
heater pump is not operating, replace the pump.

• Verify that the water heater pump is set to the proper
speed or that the pump is the proper size.

Reference Section 6 - System Piping for water heater
pump

specifications.

Heat exchanger outlet water temperature
has exceeded the maximum outlet water
temperature.

• Verify that the system is full of water and that all air
has been properly purged from the system.

• Verify that the water heater is piped properly into the
heating system. Refer to Section 6 - System Piping
for the proper piping methods for the Shield water
heater.

• Check for 120 VAC to the water heater pump motor
on a call for heat. If voltage is not present, check
wiring back to the main control board. Replace the
main control board if necessary.

• If 120 VAC is present on a call for heat and the water
heater pump is not operating, replace the pump.

• Replace the main control board.

Installation & Service Manual

TM