Printer receives a blank fax, Received fax has poor print quality – Lexmark 7600 Series User Manual
Page 141
Printer receives a blank fax
These are possible causes and solutions. Try one or more of the following:
C
HECK
ORIGINAL
DOCUMENT
Ask the sender to verify the original document was loaded correctly.
C
HECK
INK
Check the ink levels, and install a new print cartridge if necessary.
C
HECK
CARTRIDGES
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
1
2
3
Reinsert the print cartridges.
Received fax has poor print quality
These are possible solutions. Try one or more of the following:
R
EVIEW
CHECKLIST
FOR
SENDER
•
Check that the quality of the original document is satisfactory.
•
Resend the fax. There may have been a problem with the quality of the telephone line connection.
•
Increase the fax scan resolution.
C
HECK
INK
Check the ink levels, and install a new print cartridge if necessary.
D
ECREASE
THE
TRANSMISSION
SPEED
1
From the printer control panel, press
.
2
Press the up or down arrow button until Fax Setup is highlighted, and then press OK.
3
Press the up or down arrow button until Dialing and Sending is highlighted, and then press OK.
4
Press the up or down arrow button until Max Send Speed is highlighted, and then press OK.
5
Press the up or down arrow button to select a lower transmission speed, and then press OK.
6
Press
.
Troubleshooting
141