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Wireless print server not installed – Lexmark S800 User Manual

Page 167

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Wireless print server not installed

You may see a message during installation indicating that the printer does not have a wireless print server installed.
If you are sure the printer is capable of wireless printing, try the following:

C

HECK

POWER

Make sure the light is on.

“Communication not available” message displays when printing

wirelessly

Try one or more of the following:

M

AKE

SURE

YOUR

COMPUTER

AND

PRINTER

HAVE

VALID

IP

ADDRESSES

FOR

THE

NETWORK

If you are using a laptop and have power saving settings enabled, then you may see the ”Communication not
available” message on your computer screen when you attempt to print wirelessly. This can occur if the laptop
hard drive has powered down.

If you see this message, then wait a few seconds and then try to print again. The laptop and printer require a few
seconds to power up again and reattach to the wireless network.

If you see this message again after you have waited long enough for the printer and the laptop to attach to the
network, then there may be a problem with your wireless network.

Make sure that the laptop and printer have both received IP addresses:

For Windows users

1

Click

, or click Start and then click Run.

2

In the Start Search or Run box, type cmd.

3

Press Enter, or click OK.

4

Type ipconfig, and then press Enter.

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

For Macintosh users

1

From the Apple menu, navigate to:

About This Mac > More Info

2

From the Contents pane, choose Network.

3

If you are connected over a wireless network, choose AirPort from the Active Services list.

The Router entry is typically the access point.

Troubleshooting

167