Jams and misfeeds troubleshooting, Paper jam in the printer – Lexmark S800 User Manual
Page 136
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
.
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.
M
AKE
SURE
THE
USB
PORT
IS
ENABLED
IN
W
INDOWS
1
Click
, or click Start and then click Run.
2
In the Start Search or Run box, type devmgmt.msc.
3
Press Enter, or click OK.
The Device Manager opens.
4
Click the plus sign (+) beside Universal Serial Bus controllers.
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.
For more information, see the computer documentation.
R
EMOVE
AND
REINSTALL
THE
PRINTER
SOFTWARE
Jams and misfeeds troubleshooting
•
“Paper jam in the printer” on page 136
•
“Paper jam in the duplex unit” on page 138
•
“Paper or specialty media misfeeds” on page 139
Paper jam in the printer
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
1
Turn off the printer, and then unplug the power cord from the wall outlet.
Note: Make sure the printer is not in Power Saver mode. Press and hold for three seconds to turn off the printer.
2
Check the following parts of the printer for any jammed paper:
•
Paper support
Troubleshooting
136