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Appendix, Fault tracing – Siemens 54 User Manual

Page 44

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42

Appendix

Gigaset USB Adapter 54 / englisch / A31008-M1071-R101-1-7619 / appendix.fm / 04.12.2006

Appendix

Fault tracing

Problem

Causes and remedies

Drivers not found

A WLAN or LAN adapter was perhaps installed on your PC. It is
possible that the drivers are being looked for in the wrong
installation path.

ì

Enter the path name for the drivers manually. The drivers
are stored in
CD-ROM:\Installation\Gigaset USB Adapter 54\Driver

Gigaset WLAN
Adapter Monitor
icon does not
appear in the
taskbar

The Gigaset WLAN Adapter Monitor software or the device
drivers were not installed properly or the device has been
deactivated in the device manager.

ì

First check in the device manager of the control panel
whether the device exists and has been activated. If not,
activate it.
If it is not there, deinstall the software and install it again as
described in Chapter "Installing the Gigaset USB Adapter 54"
on page 7.

The PC does not
recognise the
Gigaset USB
Adapter 54

The USB cable jack is not properly in the socket.

ì

Check to see if it is loose and push it in properly.

ì

Check in the device manager of the Windows operating
system whether the USB socket has been activated or not.
If not, activate it.

The connection
quality is poor, or
there is
interference

ì

Increase the distance between your Gigaset USB Adapter 54
and the device causing the interference.

ì

Make sure that the PC in which the Gigaset USB Adapter 54
is installed and the device causing the interference are
connected to the power supply via different sockets.

ì

Do not place your PC with the Gigaset USB Adapter 54 near
microwave devices or devices with wireless video-audio
transmission, e.g. room monitors as baby alarms, or near
large metal objects. Ask your dealer or an experienced radio
technician for advice.