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Solving common problems – Sun Microsystems 1.0 User Manual

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Troubleshooting and Diagnostics

39

5

Solving Common Problems

Use the information in Table 5-1 and Table 5-2 to diagnose and resolve some of
the common problems that can occur when installing, configuring, or running
SunFDDI/P.

Table 5-1

Problems Installing SunFDDI/P

Problem

Action

The SunFDDI/P software package (

SUNWpfr

) cannot

be found.

The SunFDDI/P man pages/utilities package
(

SUNWpft

) cannot be found.

Check that you have inserted the CD-ROM in the CD-ROM
drive and that the CD-ROM is mounted on a local directory. If
the Volume Manager (

vold

) is running on your machine, the

SunFDDI/P software is located in the following directory:

/cdrom/sun_fddip_1_0/Product

. If the Volume Manager

(vold) is not running on your machine, you must create a
directory and mount the CD-ROM as described on page 13.

The configuration script cannot configure the IP
address. “What ip address do you want to use for xyz
[] [?] 0.0.0.0 Illegal ip address. . . . Try again”

Check that you have entered the valid IP address. The script
will keep prompting you until you enter a valid address.

The configuration script cannot find the hardware
devices installed in the machine.

Check that the SunFDDI/P PCI card is installed correctly and
is seated firmly in the PCI slot. Use the

prtconf

command to

see if the

pf

card exists.

The configuration script cannot load the SunFDDI/P
driver. The procedure fails with the message, “

no

available major numbers

.”

The number of major numbers—that is, the maximum number
of device drivers that can be installed—is limited to 127. This
number is quickly exhausted by the large number of drivers
installed in a typical system. Remove an existing driver before
loading SunFDDI/P.

The configuration script cannot load the device
driver.

Check whether the driver is already installed on the system.
If you removed a previous version of the package using

pkgrm(1M)

, you must reboot the system before attempting

another

add_drv.

The configuration script cannot configure the device
driver. The procedure fails with the message,

Duplicate MAC address

.”

Two or more interfaces have been assigned the same MAC
address. The most likely conflict lies between the first
SunFDDI/P 1.0 interface (

pf0

) and one or more SunFDDI/P

interfaces (

pf1

, etc) installed in the same machine.