4 returning merchandise for service – SUPER MICRO Computer P4SCT User Manual
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Chapter 3: Troubleshooting
Q u e s t i o n : H o w d o I c o n n e c t t h e A T A 1 0 0 / 6 6 c a b l e t o m y I D E
device(s)?
Answer: The 80-wire/40-pin high-density ATA100/66 IDE cable that came
with your system has two connectors to support two drives. This special
cable must be used to take advantage of the speed the ATA100/66 technol-
ogy offers. Connect the blue connector to the onboard IDE header
and the other connector(s) to your hard drive(s). Consult the docu-
mentation that came with your disk drive for details on actual jumper loca-
tions and settings.
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Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is
required before any warranty service will be rendered. You can obtain
service by calling your vendor for a Returned Merchandise Authorization
(RMA) number. When returning to the manufacturer, the RMA number
should be prominently displayed on the outside of the shipping carton, and
mailed prepaid or hand-carried. Shipping and handling charges will be ap-
plied for all orders that must be mailed when service is complete.
This warranty only covers normal consumer use and does not cover dam-
ages incurred in shipping or from failure due to the alteration, misuse, abuse
or improper maintenance of products.
During the warranty period, contact your distributor first for any product
problems.